Terms & Conditions

Updated 17 Oct 2026

Terms and Conditions

Umerkote Ride Care

Website: https://umerkoteridecare.in/

1. Acceptance

By using our website or purchasing our Bike Roadside Assistance (RSA) services, you agree to these Terms and Conditions.

2. Services

We provide Bike RSA services according to the selected plan and local service availability.

3. Service Coverage

• Services are available only in eligible PIN code zones.
• Assistance is subject to the applicable 30 km service limit.
• Availability depends on the breakdown location, road accessibility, and service provider availability.
• Customers should confirm service coverage before purchasing a plan.

4. Booking Information

Customers must provide accurate contact details, vehicle information, and breakdown location details.

5. Payments

Applicable charges and included services should be confirmed before payment. Customers should retain their booking confirmation and payment receipt.

6. Service Availability

We will make reasonable efforts to arrange assistance. Response times may vary due to traffic, weather, road conditions, or other circumstances.

7. Refunds and Cancellations

Refunds and cancellations are governed by our combined Refund and Cancellation Policy published on our website.

8. Customer Responsibilities

Customers must provide accurate information and use our services lawfully.

9. Changes to Services

We may update our services, pricing, and eligible service zones from time to time, subject to applicable law.

10. Governing Law

These terms are governed by the laws of India, subject to applicable consumer protection laws.

11. Contact Us

For questions, please use the official contact details published on our website.