Contact Us

Updated 15 Oct 2026

Need roadside help?

Use Help in your customer account to submit your vehicle, problem and pickup location. If you cannot complete a request, call the customer support number displayed below. For an existing request, quote the request number so the team can find it quickly.

Questions about your account or plan

Open Chat in the app or customer portal, or use the support email below. Include your registered mobile number, policy number and a short description of the issue. Never send an OTP, password, full payment-card details or banking credentials.

Payments, cancellations and refunds

For a payment query, include the order or payment reference, payment date and amount. For cancellation, include the policy number and your request to cancel. Please keep a copy of your message and any acknowledgement.

Complaints

If an issue remains unresolved, ask customer support to escalate it and provide a reference. Our Complaints & Grievances page explains what information to include.

Business contact details

The current support phone, email and business address are listed below. If you need immediate assistance and a message has not been answered, use the phone contact rather than waiting for a chat notification.